TicketsInfo
What do the different subscriptions include? Will there be single-day tickets? Subscriptions include access to the specified festival days and overnight camping. 2-day and 3-day season tickets are available, as well as single-day tickets. Purchase your ticket here.
Are they refundable? No, tickets are not refundable. You can resell tickets only and exclusively through our DICE reseller.
Are they nominal? In case I cannot attend how can I give the ticket to someone else? The tickets are nominal. To change names or for resale you can only and exclusively contact the dedicated DICE service.
Where can I purchase them? You can purchase your ticket at DICE.
Can tickets be purchased at the box office? Yes, only if there is availability. Please remember that capacity is limited and pre-sale is the only way to be sure of getting in: in fact, in case of sold out, you will no longer be able to enter the festival.
Can tickets be purchased with the 18app bonus? It is not possible to purchase tickets with the 18app bonus.
I am a person with disabilities, can I access the festival? Of course, you can also bring a companion with you who will not pay for a ticket. Email lab@lostmusicfestival.com to let us know your situation and we will try to do what we can to accommodate your requests.
Why do Sunday tickets cost half as much as Saturday tickets? Because Sunday performances will end at 00:00 on Monday, July 8.
Can I purchase a subscription without camping? No subscriptions will be offered for sale without camping. Camping is a service offered by the festival for those with at least a 2 or 3-day subscription and there is no additional cost. Festival users are free to choose whether to use camping or not.
Essential infoInfo
ELECTRONIC WRISTBANDS All payments will be handled in cashless mode. Within the festival you will use an electronic wristband containing your credits. You will be able to reload your wristband either at physical points within the festival (with card and cash) or through the official Lost Music Festival app (card only). The wristband has no activation fee and can be recharged in multiples of €5. EcoCups will be used during the festival to reduce waste. A deposit of €2 will be charged when the first drink is purchased, which will be refunded when the EcoCup is returned at the refill points.
REFUNDS At the end of the festival it will be possible to request a refund for unused tokens via the official Lost Music Festival app. The bank transaction fee will be €1 and the refund service will be available to everyone with an available balance from €5 up to €100.
Will water be distributed for free? Water will be provided free of charge from dispensers installed in various areas. Everyone is free to bring their own empty water bottle, while plastic bottles will only be accepted if purchased within the festival.
What cannot be brought inside the festival? No food or drink that has not been purchased within the festival, blunt objects, weapons or illegal substances may be brought in. Regulations camping here.
Is a checkroom service provided? No checkroom or locker service is provided.
Are food areas planned? Yes, there will be a food area within the festival with several food trucks and bar stations with vegetarian, vegan and celiac options. Breakfast, lunch and dinner will be served.
Is it allowed to bring food from home? No, bringing food from home is not allowed.
Are animals allowed? No, they are not allowed.
Is it possible to exit and re-enter the festival area during the 3 days? As long as the wristband is valid, free exit and entry from the festival is allowed.
Is it possible to access the labyrinth at night? Yes it is possible, but until 2:00 am. After that its gates will be closed until the next morning.
What is to be done in case of rain? In case of rain, performances are guaranteed, however, there will be no coverage on the audience. We recommend that you bring galoshes, umbrellas and rain jackets.
I would like to collaborate as a volunteer: how do I do it? Applications are currently closed, but each year we announce a call for all volunteers who would like to participate in the festival. Follow us on social media to stay updated.
Plan your tripInfo
BY CAR By car from Milan: A1 highway exit Fidenza, follow via Emilia to Parma;
By car from Bologna: A1 highway exit Parma, follow via Emilia to Fidenza;
By car from La Spezia: A15 Parma Ovest, follow via Emilia to Fidenza.
BY TRAIN. The nearest stations are Fidenza (about 10 km away) and Parma (about 32 km away).
BY TAXI For rides from Parma and Fidenza (train stations, hotels, airport) and other places in Parma province you can contact www.radiotaxiparma.com directly.
Will shuttle service be operated? There is no shuttle service provided.
Is there a parking lot? Yes, there is free and unattended parking. We recommend coming by sharing a car, as space is limited.
CampingInfo
Who has access to the campsite? Access to the campsite is reserved only for those who have purchased a 2-day pass or a 3-day pass. You will not be able to add it to a single-day pass, even if you have two single-day passes. Click here to find out the full regulations.
How far is the camping site from the venue? The campsite is located inside the venue.
What does camping include? A space to set up your equipment and access to all basic services, such as reception, toilets and showers reserved for campers only, spots to recharge electronic devices.
Will there be shaded areas in the campsite? The campground has a spacious natural shade area. Additional shade structures will also be installed.
Access Access to the campsite is allowed only to 2-day or 3-day festival pass ticket holders.
Registration To register, you must come to the festival box office with your 2-day or 3-day pass ticket, photocopy of your ID and the completed registration form.
Check-in Friday 5 from 18:00 to 00:00
Saturday 6 from 10:00 to 00:00
Check-out For 2-day pass (Friday/Saturday) by noon on Sunday 7.
For 2-day pass (Saturday/Sunday) by noon on Monday 8.
For 3-day pass, by noon on Monday 8.
Tents Each 2-day or 3-day pass ticket holder is entitled to a camping area of about 3x3m. Several people may occupy one space with one tent, but all must be 2-day or 3-day pass ticket holders.
Facilities There are no fixed facilities of any kind within the camping area. Areas will be set up for showers, toilets and drinking water. The campground is also a short distance from the food area, which is active for breakfasts, lunches and dinners. It is imperative to respectfully use the facilities present (bathrooms and showers) according to the hours, conditions and directions provided on site.
Electricity Both the camping area and facilities are partially lit. Electrical power connections are available at the campground service area. Electricity generators and sound equipment are not allowed to be introduced and used in the camping area.
Camper/Car/Motorcycle Vehicles and caravans are not allowed inside the campground. A parking lot is set up in front of the main entrance to the festival.
Prohibitions It is strictly forbidden to introduce glass bottles or containers and cans within the entire event area and to light fires.It is not allowed to introduce and market beverages. Animals are not allowed to enter the camping area. It is essential to behave in a respectful manner toward nature and other campers. Accreditation or, if already accredited, stay will not be allowed to those who present themselves in a serious altered state and/or demonstrate inappropriate, aggressive, antisocial, offensive behavior etc. No illegal substances are allowed. Unaccompanied minors are not allowed to be accredited in camp.
Subscription validity 2-day season ticket holders (Friday/Saturday) will not be admitted to the festival as of 7 a.m. on Sunday, 7.07.2024
Opening & ClosingInfo
HOURS The festival will open at 8 p.m. on Friday, while on Saturday and Sunday it will open at 10 a.m. respectively. 3-day pass holders who are still in the campground on Monday will have until noon to check out.